MaQma Helpdesk v4.1.0 components
MaQma Helpdesk v4.1.0 - current version of the component that allows users to organize technical support site through the special tickets. This component contains a number of useful features that provide solutions to any questions asked by users. It is possible to attach different types of files, maintaining a database of frequently asked questions with ready answers, e-mail notification about adding new tickets, convenient manager of data management users, and much more. It is possible to discuss any issues users of the site as well as the ability to integrate with popular extensions component JomSocial, Sobi Pro, Mosets Tree, Community Builder, DigiStore, redShop and Virtuemart. Flexible reporting system allows you to see the full information about their condition and the Ticket. MaQma Helpdesk is a great solution for organizing support services on site.
Features MaQma Helpdesk v4.1.0:
Flexible security framework with different access levels for users and technical support personnel
Ability to add tickets to your bookmarks and articles
Unlimited number of categories of support in working groups with the ability to download files
Availability Rated users that take part in supporting
Support for additional applications in the Thicket
Opportunity to comment on the responses
Ability to export to CSV format answers
Logging is export
Comfortable statistics available through a special tool
Download: http://sharelinks.ws/extensionsbox/Maqma%20helpdesk.7z
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